This Privacy Policy explains how House of Finds collects, uses, and shares personal information when you browse our store, place an order, or contact us.
Information we collect
We may collect your name, email address, phone number, shipping and billing address, order details, payment confirmation, support messages, and technical information such as device, browser, IP address, and site activity.
How we use information
We use personal information to process and deliver orders, provide customer support, prevent fraud, improve the store, communicate service updates, comply with legal obligations, and send marketing only where permitted.
Service providers
We may share information with Shopify, payment service providers, courier and fulfilment partners, analytics providers, and other vendors that help us operate the store. They receive only the information reasonably needed to provide their services.
Payments
Payment information is processed by authorised payment service providers. House of Finds does not directly store complete card details.
Cookies and analytics
Our store may use cookies and similar technologies for essential functions, preferences, analytics, security, and permitted marketing. Browser settings can be used to manage cookies, although disabling some cookies may affect store functionality.
Data retention and security
We retain information for as long as reasonably necessary for orders, support, accounting, fraud prevention, dispute handling, and legal compliance. We use reasonable safeguards, but no online system can be guaranteed to be completely secure.
Your choices
You may ask to access, correct, or delete personal information, subject to legal and operational requirements. You may also opt out of marketing communications.
Contact
For privacy questions, email houseoffinds.shop@gmail.com.